Senior Technical Writer

Job summary

The Technical Writer is tasked with the creation, updating, and maintenance of documentation for an enterprise platform, focusing on both developer and user documentation. This role involves collaboration with various teams to enhance user experience through high-quality documentation for advanced Kubernetes networking products.

Qualifications

• Minimum of 5 years of experience as a Technical Writer for enterprise products.
• Proficient in networking, security, and Cloud Native technologies.
• Experienced in writing user guides and documentation for enterprise users.

Responsibilities

• Contribute to all technical documentation efforts, including operational documentation, training, and guides.
• Collaborate with engineering and solution architects to produce high-quality technical content.
• Conduct customer reviews and surveys to identify improvements for documentation and information architecture.
• Share best practices for documentation and developer content with teams and the community.

Skills

• Strong passion for creating high-quality technical content.
• Hands-on experience with documentation frameworks such as Sphinx, Hugo, or ReadTheDocs.
• Familiarity with GitHub and Git revision management.
• Experience in leading user research to enhance documentation is a plus.
• Ability to collaborate with engineering peers to convert expert knowledge into documentation.
• Understanding of markdown and restructured text.
• Excellent writing skills in English.

Education

• Not specified.

Tools

• Not specified.