Process & Product Owner, Document Management

Job Description

Process & Product Owner, Document Management

Inspire & Drive Excellence in Document Management Across Ramboll

Do you thrive in dynamic environments, shaping the way organizations deliver successful projects? Are you a manager who excels at working with people, processes, digital transformation, and business change management in an international setting? Then please read on!

We invite you to bring your process, technology, and operational-driven mindset, along with strong stakeholder management skills, into play as you become part of the continual improvement of how we deliver sustainable solutions and projects at Ramboll. To succeed in this role, you must have proven experience in improving and ideally managing operational processes around document management and implementing these into a business. Are you our new Process & Product Owner within Document Management? Click the apply button to send your application.

Your New Role:

We are looking for a Process & Product Owner to manage Ramboll’s Document Management process and related products, such as our EDMS. You will be a key driver of excellence in document management, ensuring our client-facing project teams have the right tools, governance, and mindset to deliver outstanding projects for our clients.

In this role, you will be part of an international team based in Copenhagen, collaborating with operations teams within our 7 Global Areas—Buildings, Transport, Energy, Environment & Health, Water, Architecture & Landscape, and Management Consulting—across Europe, the Americas, Asia, and the Pacific. Our team includes strong capabilities within process management for other operational processes as well as experts in UX and enablement. You will join Ramboll’s Global Operational Excellence function, you will work closely with other Group Enabling Functions and be supported by business consultants and our product delivery teams.

Your Key Responsibilities:

As our new Process & Product Manager, Document Management, you will:

• Manage the continued development and maintenance of global business processes within document management and their related products, such as our global Electronic Document Management System (EDMS).
• Drive a strong adoption and documentation culture, making it easy for teams to deliver successful, high-quality projects.
• Act as a connector and influencer—collaborate across process areas such as HSSEQ, Legal, Finance, IT, Clients & Sales and Compliance to ensure requirements are supported seamlessly.
• Streamline and optimize—simplify processes and workflows, remove bottlenecks, and introduce AI and automation to reduce administrative burdens.
• Enable machine learning on our data, ensuring our project teams have access to learnings for continuous improvement.
• Bring people together—work with Process Adoption Leads across our global business areas to ensure adoption and engagement.

Your Starting Point for Success:

To thrive in this role, you should be:

• A natural connector – you enjoy collaborating, influencing, and bringing people together.
• Energetic and proactive – you see challenges as opportunities to create change.
• A structured thinker – while you love engaging with people, you also enjoy bringing order to complexity.
• An enabler – you understand the importance of keeping project documentation structured and safe and know how to turn processes into enablers, not barriers.

What You Bring:

• Strong background in document management: Ideal candidates may have experience from various fields such as library science, archival management, or knowledge management, with a keen understanding of systems such as ISO 27001.
• Certified Project Manager (PMP, PRINCE2, or equivalent): This is an advantage but not mandatory. Experience managing projects and improving processes is highly valued.
• Experience managing and developing teams: You have a track record of coaching teams to success, whether in corporate settings or other structured environments like libraries or archives.
• Information handling: You understand the principles of taxonomy, metadata, and content management systems, ensuring information is easily accessible and well-organized.
• Strong problem-solving and analytical skills: You excel at optimizing processes and automating workflows. 
• Excellent communication skills: You know how to engage, influence, and inspire stakeholders at all levels, from technical teams to executive leadership and you Can read, write, and speak English perfectly

What We Can Offer You:

• A collaborative role, shaping the future of project management at Ramboll.
• The chance to manage and further develop our team of business consultants.
• A people-driven culture where your ideas and energy make a difference.
• An opportunity to modernize processes with automation, AI, and smart workflows.
• The long-term thinking of a foundation-owned company.

Ready to Join Us?

If you’re looking for a high-energy, collaborative role where you can influence, drive change, and ensure project success, we’d love to hear from you! Apply now and help shape the future of document management at Ramboll.

Deadline: 13.08.2025

Thank you for taking the time to apply! We look forward to receiving your application.

Work at the Heart of Sustainable Change with Ramboll

Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that’s where we start – and how we work. Our history is rooted in a clear vision of how a responsible company should act, and being open and curious is a cornerstone of our culture. Ramboll employs more than 18,000 people globally across 35 countries. Ramboll experts deliver innovative solutions across Buildings, Transport, Water, Environment & Health, Energy, Management Consulting, and Architecture & Landscape.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We are committed to providing an inclusive and supportive work environment where everyone is able to flourish and reach their potential. We also know how important it is to achieve the right balance of where, when, and how much you work. At Ramboll, we offer flexibility as part of our positive and inclusive approach to work. We invite applications from candidates of all backgrounds and characteristics. Please let us know if there are any changes we could make to the application process to make it more comfortable for you. You can contact us at job.advert.accessibility@ramboll.com with such requests.