Specialist, Digital Partners

Do you get a thrill from making digital operations run flawlessly? Do you love the challenge of keeping product listings sharp, inventory flowing, and partners fully aligned — all while elevating the customer experience across major digital platforms? If so, this role might be exactly what you’ve been waiting for.

Digital partnerships are one of the fastest growing engines of Pandora’s commercial success - and this role puts you right at the centre of it. As a Specialist, Digital Partners, you’ll be the operational heartbeat behind Pandora’s presence on key digital marketplaces and multibrand platforms. You’ll ensure our product data is accurate, our inventory is optimised, our partners are supported, and our digital shelves look impeccable. This is a role for someone who loves solving problems, thrives in fastmoving environments, and takes pride in operational excellence‑growing engines of Pandora’s commercial success ‑brand platforms. You’ll ensure our product data is accurate, our inventory is optimised, our partners are supported, and our digital shelves look impeccable. This is a role for someone who loves solving problems, thrives in fast‑moving environments, and takes pride in operational excellence.

In this role, you’ll oversee the day-to-day operational management of Pandora’s digital partner platforms - ensuring that everything from product listings to fulfilment flows runs smoothly and consistently. You’ll collaborate closely with supply chain, technology teams, and external partners to maintain high-quality catalogues, optimise data flows, and troubleshoot issues before they impact the customer experience.today operational management of Pandora’s digital partner platforms quality catalogues, optimise data flows, and troubleshoot issues before they impact the customer experience.‑to‑day operational management of Pandora’s digital partner platforms‑quality catalogues, optimise data flows, and troubleshoot issues before they impact the customer experience.

You’ll also play a key role in improving processes, strengthening integrations, and driving operational performance across all partner channels.

Key responsibilities

Operational excellence

• Oversee daily operational management of digital partner platforms, ensuring accuracy in product listings, pricing, and assortment.
• Maintain high‑quality product catalogues, ensuring imagery, titles, and descriptions meet brand standards.
• Troubleshoot and resolve operational issues related to inventory, order processing, and product data feeds in collaboration with integrators and internal systems (PIM, OMS, ERP).

Fulfilment & inventory coordination

• Partner with fulfilment and supply chain teams to ensure optimal inventory levels and timely product availability.
• Monitor stock levels and coordinate replenishments to avoid out‑of‑stock situations and maximise sales.
• Ensure compliance with fulfilment guidelines, including packaging and branding standards.

Data integrity & optimisation

• Ensure accuracy and completeness of product, pricing, and promotional data across systems and partner platforms.
• Monitor operational metrics (sell through, fulfilment speed, order accuracy) to identify inefficiencies and drive improvements.‑through, fulfilment speed, order accuracy) to identify inefficiencies and drive improvements.
• Collaborate with technology teams to optimise integrations and support new feature deployments.

Partner collaboration

• Serve as the primary point of contact for operational queries from digital partners.
• Strengthen partner relationships by improving workflows and ensuring compliance with Pandora’s catalogue and pricing standards.
• Provide training and guidance to partners and internal teams on operational best practices.

Process improvement & documentation

• Develop and maintain standard operating procedures (SOPs).
• Identify opportunities to streamline processes using technology and automation.
• Stay informed on industry best practices and innovations to enhance operational efficiency and platform performance.

We hope to see you bring

• Strong understanding of e‑commerce operations, ideally with experience managing data flows for digital marketplaces or multi‑brand platforms.
• Familiarity with integrator tools such as Rithum, Tradebyte, or similar systems.
• Technical aptitude with PIM, OMS, and ERP systems (e.g., Inriver or comparable).
• Exceptional attention to detail and strong problem-solving skills.‑solving skills.
• Ability to manage multiple priorities in a fast paced environment.‑paced environment.
• Excellent communication skills for working with cross functional teams, external partners, and technical stakeholders.‑functional teams, external partners, and technical stakeholders.
• Analytical mindset with the ability to interpret operational data and drive optimisation.

Did we get your attention? 
If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!  

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.  

You can also read more about Pandora on our corporate site www.pandoragroup.com.  

Icing on the cake  
You will be working out of our beautiful Head Office in Copenhagen V, established in 2016 and designed to unite and inspire our teams. Besides our beautiful interior design we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.  

About Pandora  
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.  

Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.  

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.