Manager, Product Management - Global Delivery

Do you enjoying leveraging technology and agile principles to drive high impact? And do you want to be a part of the world’s leading jewellery company? If so, this could be for you! Pandora is on an ambitious path to build a reliable and convenient omni fulfilment ecosystem to deliver product availability, speed, personalisation and seamless support whenever and wherever our customers need us. In this role, you will help to shape, roll-out and continuously improve the next generation transportation management system across our distribution centres around the globe. Have we sparked your interest? If so, we’d love to hear from you! 

About the Role

In Pandora, we have embarked on a journey to transform the fulfilment ecosystem, enabled by a cutting-edge transportation management system/product, Centiro. As a Product manager, Global Delivery, you will join the Global Fulfilment & Delivery Transformation team in Global Operations that consists of six masterful, fun and caring colleagues. You will be the voice of our internal customers in the distribution centres, responsible to translate their needs into a product vision, roadmap, objectives, key results and corresponding team backlog to deliver a transportation management product with organisation-wide business impact. You will constantly prioritize the backlog to optimize for overall Pandora benefit realisation while managing inter-dependencies and risks.

You will work closely with colleagues from Pandora’s distributions centres around the globe to understand their needs, shape future-proof transportation management capabilities and standardised ways of working. You will lead on daily basis an agile, cross-functional product team, consisting of engineers, architect, business analyst and subject-matter experts, ensuring focus on the right priorities to deliver maximum value. The agile product team sits within the Omni Operations Product Line consisting of two other product teams. You will hereby be working side by side with your fellow Product Managers, Architects, Change, Test and Release Management, owning the full cycle of releasing transportation management system capabilities into production.

In this role, you will:

• Own the vision and the road map for the transportation management product
• Define, monitor and analyze objectives and key results (OKRs) to measure success of the product
• Align and communicate the roadmap and priorities across multiple stakeholders
• Closely collaborate with colleagues in the distribution centres to clearly identify and map true and latent needs, opportunities and pain points through interviews, user journey mapping and/or facilitating workshops and ensure they are aligned with the product vision. 
• Own and constantly prioritize the product backlog to optimize for benefit realization
• Lead the agile product team, ensuring the delivery of outcomes meets objectives and customer needs
• Enable the quality assurance and testing strategy by communicating quality standards and adherence to product acceptance criteria
• Collaborate closely with our partner, Centiro
• Collaborate and manage dependencies with other product teams and/or initiatives within the Omni Operations product line and beyond
• Challenge current ways of working and help design and uphold future global processes and capabilities
• Support product line leadership in providing inputs for business case development for strategic initiatives
• Foster best practices across the product management discipline to enable the development of high performing teams within Omni Operations product line

In order to succeed

You are comfortable leading, directing, and empowering a cross-functional team in a complex global environment, and you're able to influence stakeholders without direct authority. You can easily identify with the customer, as well as inspire a deep customer empathy within the team.You are a great listener, and can collaborate successfully with many stakeholders (technical and non-technical, internal and external). You are resilient, and able to embrace and navigate change and reflect back the change impact to the product and the team.

Additioanlly, we expect that you have and can demonstarte:

• 6+ years of experience working with Product Management, preferably within the Supply Chain area
• Experience with working with tech roadmaps and system design
• Excellent understanding of software life cycle stages
• Strong servant leadership mindset with experience in driving cross-functional product teams
• Natural ability to be a change agent with experience in digital transformation and working in rapidly changing environments
• Experience with working within Agile framework
• Strong familiarity in structuring complex insights and analyzing many data sources to craft a compelling and clear narrative that resonates with target audience
• Excellent communication and interpersonal skills
• Strong value chain understanding and mindset

Did we get your attention?
We hope you got all your questions answered and feel confident applying for this position. If you see yourself in the role and would like to become a part of Pandora’s future, please do not hesitate to apply! We are an international team, so please make sure to send us your application in English to be considered. We look forward to hearing from you!

We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. 

Icing on the cake 
You will be working out of our Head Office in Copenhagen V. Besides our beautiful interior design, we are also proud of our LEED Gold Certification for Energy and Environmental Design. This means that we use as few natural resources as possible and that we use them with respect. The result is a professional and dynamic space that is unique, comfortable and inspirational – and delivers a true Pandora experience to anyone who works here or comes to visit.

About Pandora 
Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 7,000 points of sale, including more than 2,800 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs around 39,000 people worldwide and crafts its jewellery with 100% recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 32.5 billion (EUR 4.4 billion) in 2025.