Customer Data Platform Developer

We’re seeking a Customer Data Platform (CDP) Developer to help scale Customer Success through Salesforce data architecture, automation, and systems integration. This role is central to our shift toward a Customer Success–driven organization.

You’ll design how customer data is unified, activated, and used to deliver personalized, value-driven experiences. By turning telemetry, engagement, communications, and lifecycle data into actionable insights, you’ll enable Customer Success and Marketing teams to drive adoption, retention, and growth.

Our company is at a defining inflection point, evolving from a historically product-centric, partner-led approach into a truly Customer Success–driven organization. We are establishing a global Customer Success function from the ground up, purpose-built to unlock the full value of our solutions and deliver measurable outcomes for every customer. This transformation represents more than a structural change - it’s a fundamental shift in how we understand, engage, and empower customers across their entire lifecycle. Joining at this stage offers a rare opportunity to help design the foundation, influence cross-functional strategy, and shape how Customer Success becomes a scalable, data-enabled growth engine powering our future.

Key Responsibilities 

Customer Success Data & Insights

• Automate Customer Success KPIs and playbooks using Salesforce data
• Build customer health scores, lifecycle indicators, and usage/adoption insights
• Create and manage Calculated Insights in Salesforce Data Cloud
• Ensure data quality, identity resolution, and governance

Salesforce Data Integration

• Architect Salesforce-first integrations with Data Cloud as the system of record
• Build and manage APIs connecting Salesforce with Azure apps, Marketing Cloud, Customer Success platforms, and other tools
• Maintain reliable, scalable data flows across product, marketing, and engagement systems

Data Cloud & Engagement Enablement

• Design and maintain the customer data model
• Enable segmentation, journeys, and lifecycle-based activation
• Support onboarding, adoption, renewal, and expansion programs

Customer Success Platform Support

• Assist in selecting and implementing a Customer Success platform
• Define data, integration, and reporting requirements

Automation & AI

• Use automation and AI tools to scale workflows
• Automate data validation, enrichment, monitoring, and reporting

Cross-Functional Collaboration

• Partner with CS, Marketing, Sales, Product, and Engineering
• Translate business needs into technical solutions

Preferred Qualifications and skills 

• 3+ years in Salesforce-focused Marketing Ops, RevOps, CS Ops, or data roles
• Experience with Salesforce integrations and APIs
• SQL proficiency for validation, troubleshooting, and reporting
• Experience building data models for customer lifecycle analytics
   

Preferred experiences 

• Experience with iPaaS/automation tools (Zapier, n8n, etc.)
• Familiarity with product telemetry data (Azure or similar)
• Experience with Salesforce Data Cloud
• Experience with Customer Success platforms (Gainsight, Totango, ChurnZero, etc.)
  
   

Company Culture & Values

We are committed to fostering a collaborative, inclusive, and innovative environment where every employee is empowered to make an impact. Integrity, transparency, and accountability are core to how we operate.

Our culture promotes continuous learning, open dialogue, and mutual respect, ensuring that diverse perspectives are heard and valued. We believe in responsible use of technology and long-term value creation, through modern processes, data, and tools.
 

Apply

We offer an inclusive and unbiased recruitment process where employment decisions are based solely on qualifications, regardless of race, color, ethnicity, gender identity, age, sexual orientation, or religion.

We ask that you do not attach a cover letter to your application. Instead, please include a brief motivation for applying in your CV. We also recommend that you do not include a photo in your CV.

If this opportunity interests you, we encourage you to apply as soon as possible.

For further information, please contact Director of Demand Generation & Digital Experience, Morten Friberg Jensen at +45 88 300 300

You can learn more about Milestone Systems via  Facebook, LinkedIn or Twitter or by visiting  www.milestonesys.com.

We review applications on an ongoing basis, and the position will remain open until a suitable candidate has been identified.

Please note that the position is on-site at our headquarters in Brøndby, Denmark, and requires a valid Danish work visa.