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Account Manager

Copenhagen, Capital Region
Posted 2 days, 21 hours ago
Sales
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About the role

Following the successful integration with between Junglemap and MetaCompliance we are expanding our European team. Together we are shaping the future of Human Risk Management. We help organisations turn human risk into human strength by building a culture where secure behaviour becomes second nature. Combining personalisation, innovation, and human support, we deliver security awareness and compliance solutions that create lasting behaviour change.


As an Account Manager, you will manage the full commercial lifecycle for a strategic portfolio of high-value, enterprise customers. You will work in close alignment with Customer Success Managers to ensure renewal success, revenue expansion, and long-term customer partnership. You will lead complex, high-stakes negotiations across multi-stakeholder environments and manage high-value deals that support product growth, enterprise adoption, and customer expansion into new markets and business units.



Key Responsibilities:

  • Own all commercial engagement across a strategic portfolio of enterprise accounts, including renewals, expansions, and long-term account planning.
  • Develop and execute multi-year commercial growth strategies in partnership with Customer Success, Sales, Product, and Executives.
  • Lead complex, high-value renewal negotiations, often across multiple departments or regions.
  • Identify and close enterprise-wide product expansions, including large-scale license growth, new business unit adoption, and full product suite utilization.
  • Act as a trusted commercial advisor to senior customer stakeholders, focusing on long-term strategic value.
  • Partner with legal and finance on pricing, contract structuring, and deal approvals for high-value renewals and expansions.
  • Deliver robust revenue forecasting, growth planning, and executive reporting on strategic accounts.



Experience & Qualifications:

  • 5+ years of experience in enterprise B2B account management, customer growth, or commercial leadership roles, preferably in SaaS or cybersecurity.
  • Proven success managing high-value, complex accounts with strategic growth targets.
  • Experience negotiating large multi-year contracts, enterprise pricing, and custom deals.
  • Strong strategic thinking, commercial creativity, and relationship management skills.
  • Comfortable working with C-level stakeholders.
  • Highly proficient in forecasting tools and enterprise-level CRM systems.


Languages:

  • Essential Languages: Fluent English & Danish
  • Preferred Languages: Swedish, Norwegian
  • Bonus points (desired, not essential): German, French, Italian & Spanish


Salary & Benefits:

  • Competitive base salary 
  • Performance-related pay of up to 25% (OTE) of base salary
  • Career development opportunities
  • Vibrant local offices in Copenhagen, supported by an international presence across Derry, Porto, Leipzig, Marseille, Sweden and Norway — giving you the best of a close-knit team with global reach.


Location

Copenhagen, Københav V (Hybrid)


Department

Customer Success


Employment Type

Full-Time


Minimum Experience

Mid-level


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