Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Director, Onboarding and KYC
Overview-
We are looking for a fintech savvy product director, with great people leader skills, and an eye for excellent user experience to join our team in Open Finance
You will be lead the Onboarding and LUC team
The Onboarding and KYC (Know your Customer) team oversee the end-to-end technical onboarding and KYC experience. We are responsible for our product’s touch points in the business, ensuring a consistent and high-quality expression in both design and content as well as performance.
With clear objectives, the Onboarding and KYC team design, build, and maintain the simple and compliant user experiences that power a wide range of use cases within open banking.
Role-Team responsibilities are:
Deliver world-class onboarding of customers to our platform through simple flows and well-crafted designs
Build and maintain tooling that enable, automate, and simplify management of product both internally and externally for our customers and internal stakeholders
Become a domain expert on the use cases powered by our open banking platform
Building solid solutions for ecommerce, top up and bill payment solutions and many other domains.
Champion and evolve the way we design our products through guidelines, vigorous testing, and iteration.
Your role
As Product Director you will be leading one or more delivery squads and will be a prime motivator for the members of the team. You will steer product development processes with confidence and creativity and lead the squad with empathy and inclusion.
You will be responsible for:
Creating the product vision aligned with the company strategy and articulating it within and outside of your squad
Being in control of your product and the product strategy by maintaining a deep, detailed, and meaningful backlog (at least 3 cycles ahead)
Evaluating relevant customer cases and opportunities through detailed market and business analysis
Providing your squad and stakeholders like Compliance, Legal and Engineering teams, with clear direction, plans, and structure
Acting as the primary conduit and sparring partner in and out of your squad
Proactively informing Sales, Marketing and other Product teams about our products and features
Working with Compliance to translate requirements into practical solutions
Being a candid, clear and open communicator
Ensuring stakeholder alignment across the business
All about you-:
Have a proven track record of successful end-to-end product management from similar positions, shipping quality applications and software
Have a strong track record of building data-driven digital products.
Are well versed within agile product management and project management processes
Have excellent communication skills and an ability to render complexity into simple overviews and models to act upon
Are an advocate for great user and customer experiences
Have a great technical aptitude and understanding
Have a great passion for reading and learning
Have a sense for the right product and feature set and can inspire others through your structured and plan-driven approach. You focus on getting incremental product releases fast to the market
Have strong and ambitious leadership
Additional skills (good to have, but not required):
Experience working with digital financial services
Knowledgeable about PSD2, financial legislation and compliance related to open banking / finance
SaaS experience, or experience in another Tech company
Programming or prototyping experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
