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Customer Category Manager Denmark

Mars

📍Copenhagen, Capital Region
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Posted on: November 25, 2025

Job Description:

Job Overview

This role will be a part of Mars Snacking team.

Partner with Customers to drive the Category Leadership agenda and deliver sustainable growth for Mars and Customers. Leverage local analyses and Customer and Shopper trends and insights to tailor and deploy Category Vision, PICOFS, etc. in a quality way. 

What are we looking for?

  • Degree calibre with sales / category / data or retail management background, with strong customer, trade marketing or category management experience within FMCG 

  • Previous experience in a customer facing role with strong track record of strategy deployment, customer collaboration and category-first mindset

  • Proven ability to stand alone, influence others without authority and deliver results.  

  • Previous experience of converting insights to action and in using compelling selling techniques to persuade & influence action from others. 

  • Proven ability to build strong collaborative relationships with Customers to drive sustainable growth for all Parties.

  • Ability to analyse large volumes of complex information, interpret & construct straightforward plans

  • Attention to detail 

  • Strong understanding of Customer/Category Management 

  • Confident in communicating and influencing at all levels of an organization 

  • Knowledge of the Retail Landscape and Syndicated Data (Nielsen/IRI/A2, Panel Data, Profitero)  

  • Advanced usage of Excel and PowerPoint 

  • Strong oral, written communication, and presentation skills 

What will be your key responsibilities?

Responsibilities

  • Deliver and deploy country and customer category vision  

  • Embed the tailored category vision as the basis for category, portfolio and activation plans 

  • Localize Perfect Store program with Perfect Store Manager to set execution strategy: Next Best Line, Picture of Success design 

  • Work closely with Sales team to align & deploy omnichannel customer plans (according to Customer needs) including best assortment, merchandising priorities, key activities  

  • Prepare Customer specific planograms using relevant PICOFS  

  • Provide inputs to S&OP+ cycle forums & support Portfolio & Activation re: market/Customer specific needs & requirements 

  • Deliver Category selling story/1D activation story adjusted to customers incl. translation  

  • Drive category projects with priority customers

Context and scope

  • Leverage Global Category Vision and Regional Perfect Store Playbook to deliver country and customer-level Category Leadership  

  • Inspire, motivate and influence a cross functional array of internal stakeholders to embed & deploy country & customer category vision and PICOFS in the Cluster. 

  • Partner with Key Accounts and priority Customers to deliver omnichannel customer plans. 

  • Contribute to an engaged category team driven by the best talents in the industry  

  • The individual will need to manage multiple stakeholders from Key Accounts, Field Sales, Cluster Category & Perfect Store, Business Analyst, Activation, Portfolio, European Category Teams while staying closely involved in the overall Nordics Category Leadership agenda 

  • The role will require a high level of agility – the incumbent will be required to understand how to get things done internally while keeping focus on external metrics to deliver quality growth for Mars and Customers.

What can you expect from Mars?

  • Pensions

  • Attractive financial conditions with Business Bonus.

  • An industry competitive salary and benefits package

  • Affordable workplace lunches

  • Fitness allowance and free access to Gym at workplace

  • A modern and pet friendly office environment.

  • Comprehensive safety and well-being benefits, including life insurance, health insurance, and Employee Assistance Program.

  • Support in career building through personalized development plan.

  • On-line shop with attractive discounts on our products that your family and friend are going to love.

  • Possibility to participate in volunteering initiatives during working hours.

  • Work with over 140,000 diverse and talented Associates, all guided by the Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

🤝

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