Quality Control Specialist

About Us:

KnowledgeCity has been a leader in the eLearning industry for over 18 years, offering studio-produced online training and an advanced Learning Management System (LMS). We deliver measurable results and robust ROI for our clients, earning a reputation for top-quality products and exceptional customer service. Our mission is to help companies worldwide achieve training goals and compliance standards with ease and efficiency, fostering growth and development within organizations throughout the area.

We are seeking a detail-oriented and English-proficient Quality Control Specialist to join our Post-Production team. This is a remote role, best suited for someone who thrives in an independent work environment, has a strong eye for detail, and is passionate about maintaining top-tier video quality. You will be responsible for reviewing video content at various stages—raw footage, storyboard drafts, and final course videos—ensuring all output meets KnowledgeCity’s predefined quality standards.

Responsibilities:

• Review raw course videos for audio/visual issues, including talent mistakes, background noise, syncing problems, and on-screen content mismatches.
• Create and annotate storyboards using Boords to guide video editors in the post-production process.
• Watch the final course versions and verify that:
• Voiceover and visuals are aligned
• Icons, slides, and animations appear at the correct times
• Brand and instructional standards are consistently applied
• Identify and document inconsistencies, errors, or areas of improvement in a clear and actionable manner.
• Collaborate closely with video editors, project managers, and instructional designers to ensure seamless post-production workflow.
• Follow and help evolve QC checklists, documentation, and processes.
• Maintain clear and professional communication with cross-functional teams across different time zones.

Required Experience and Skills:

• Fluent in English with excellent written and verbal communication skills.
• Exceptional attention to detail and ability to spot visual, audio, and linguistic inconsistencies.
• Strong understanding of video formats, pacing, transitions, and narration sync.
• Ability to work independently and manage time efficiently while meeting tight deadlines.
• Familiarity with Boords and other storyboard tools (training will be provided if needed).
• Comfortable using platforms such as Google Drive, ClickUp, and feedback documents.
• Prior experience in content writing, post-production QC, e-learning, or related fields is a plus.

Application Process:

Applications will be reviewed as they are submitted. Please allow up to two weeks to receive a response.

Schedule:

Monday - Friday: 02:00 AM PST - 11:00 AM PST

Work Location:

Fully Remote

Pay Rate:

$800 /Monthly