Customer Insights Intern

Job Description

Are you an ambitious student eager to turn data into actionable insights? Do you enjoy working with surveys, analysis, and reporting to help ensure the customer’s voice is heard? Are you ready to gain hands-on experience in an international retail company present in 29 countries? Then this could be your opportunity to join JYSK as a Customer Insights Intern at our Head Office in Aarhus.

WHAT WE OFFER YOU

As a Customer Insights Intern, you will support the collection, analysis and communication of customer data across all JYSK markets. You will take on a primary project that contributes directly to strategic decision-making and gives you insight into how we put the customer at the centre of our business.

You will become part of the newly established Customer Experience team — a small, ambitious team working to elevate customer understanding and drive positive change throughout the organisation.

Furthermore, we offer you:

• To play an important role in JYSK’s largest annual customer survey across all markets
• To contribute to relevant insights that influence key business decisions
• To work in an international environment with team members from several countries
• To gain experience with a variety of customer insights tasks across markets
• To join a supportive team that aims to exceed expectations while having fun
• To apply your academic knowledge in practice and develop your professional skills

WHAT YOUR INTERNSHIP WILL BE ABOUT

You will be primarily involved in JYSK’s global Brand Tracker Survey. Your main responsibilities will include:

• Preparing and analysing data for all JYSK markets using Excel and the partner agency’s platform
• Making PowerPoint presentations for every market pointing out the development versus previous years and new learnings
• Helping stakeholders to understand the survey and the results
• Working with the partner agency

In addition, you will support other ad hoc projects within the team, offering you a broader perspective on customer insights in an international retail setting.

You can read more about our department here.

WHAT SHOULD YOU BRING

We are looking for an Intern who:

• Is currently studying Business Administration, International Business, Business Intelligence, Marketing, Strategy, Innovation Management, or a related subject
• Has strong analytical capabilities and enjoys turning data into compelling insights
• Is curious and eager to learn in a fast-paced environment
• Has experience using Excel and PowerPoint
• Communicates fluently in English, both written and spoken

Additional Information

IS THIS YOUR NEXT OPPORTUNITY? Apply today!

If you have any questions regarding the position, please contact Customer Insights Specialist, Ingrid Zanini at +45 28 12 12 86.

We are looking for an intern to start in February.

We kindly ask you to only attach your CV. With us, there is no need to write a traditional cover letter when applying for an Internship.

Instead, when you click “I’m interested/Apply”, you will have the opportunity to write a short message to the hiring team, and you will subsequently be asked to answer various questions regarding the internship period, motivation, etc."

We offer flexibility to make sure you obtain the required 30 ECTS by attending an extra course during the semester or flexibility to prioritise writing days.

ABOUT US

We believe our employees are key to our success. That is why we strive to offer development and possibilities of growing and finding new challenges within JYSK. Since our founder, Lars Larsen, opened his first store in Denmark in 1979, JYSK has expanded our global presence with stores and web shops in countries around the world.

Our three fundamental JYSK Values – Tradesman, Colleague and Corporate Spirit – express the behaviour and attitude that we can expect from each other. We trust each other, and we believe in Empowerment and freedom with responsibility. We also take pride in rewarding engagement and a great effort among our employees. With the right attitude, opportunities abound in JYSK.

JYSK wants to include everyone, no matter the age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and experience. Together, we secure our inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Because a great mix of minds, talents and unique personalities makes us a stronger team.

For more information, please visit our career page.

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