Global Parts System Business Leader

Are you ready for an exciting opportunity to join our Global Parts organization as a Global Parts Systems Business Leader? At Johnson Controls, you will become part of a fast-growing, innovative team that is committed to driving progress and excellence in systems enhancement for Global Parts.

What will you do?

In this key role, you will act as the technical partner and expert within our Global Parts Growth Team. We are looking for a passionate and engaged profile with strong IT leadership skills and experience within global OEM environments. Your focus will be on developing and implementing technological roadmaps, and collaborating closely with Regional Parts leaders across North America, EMEA, and APAC, as well as multiple critical functions.

As our Global Parts Systems Business Leader, you will enhance tools and systems to enable global growth in parts, and deliver competitive solutions that improve the order experience for both internal and external customers, driving parts revenue, supporting margin improvements, and increasing engagement.

How will you do it?

• Maintain global and regional technological roadmaps to drive progress and support Global Parts growth
• Act as the single point of contact for critical strategic and tactical systems changes
• Maintain and share knowledge of parts growth challenges, opportunities, and plans
• Engage with key systems, including Easyparts (electronic parts ordering system), Zendesk (customer service CRM), and Solution Navigator (internal platform)
• Demonstrate knowledge in Oracle R12, SAP, and other critical ERPs (preferred)
• Gather and interpret business needs and requirements across all regions and channels
• Drive adoption and report on system performance metrics
• Align with regional teams on deployment and enhancement timelines, and build associated business cases
• Execute access approvals, set up customer accounts and deliver relevant training
• Collaborate with vendors providing service contracts and offering new releases
• Lead data analytics efforts and ensure robust vendor relationships

Who are we looking for?

• Bachelor’s degree in business, IT, engineering, or a related field, or equivalent experience
• Significant IT leadership experience in Global OEM environments
• 10 years progressive experience supporting business units and functions
• Ability and willingness to travel both domestically and internationally (approx. 20%), to gain firsthand insights into sites and organizational challenges
• Strong knowledge of technology, ERPs, and systems tools
• Technical knowledge of JCI product lines is an advantage, but not a requirement
• Exceptional analytical, interpersonal, verbal, and written communication skills
• Experience collaborating with multiple sites and business units to achieve business objectives
• Demonstrated ability to influence senior management and stakeholders across regions and cultures

At Johnson Controls, you’ll be trusted to make an impact, work with a team that values collaboration and flexibility, and grow with the challenges you encounter. This is a full-time position, with flexibility and focus on your professional development.

What We Offer

• An attractive compensation package, including health insurance and a 10% contribution to your pension scheme
• Exciting development and career opportunities, including access to 5,000 e-learning programs
• Comprehensive maternity/paternity leave and support for your child’s well-being, including access to a global network for parents with young children
• Employment in a global, innovative company with a history spanning more than 130 years
• The opportunity to be part of the green, energy-efficient cooling and heat pump sector
• Flexible working hours
• Various employee events throughout the year

Application

Does this sound like the right fit for you? Submit your CV today via our website, as we review applications on an ongoing basis and will fill the position when we find the right candidate.
If you wish to include a cover letter, please add it to your CV PDF file.

If you have any questions regarding the position, please contact Talent Acquisition Partner Christina Rundstrøm at +45 2550 5171 or christina.rundstrom@jci.com.

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