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Get expert CV review & interview coachingPosted on: March 12, 2026
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, Renewals in Denmark.
This role offers the opportunity to lead and scale the renewals function across a diverse EMEA region, ensuring customers continue to achieve value while driving predictable revenue growth. You will be responsible for shaping and executing regional renewals strategy, managing complex customer relationships, and collaborating closely with Sales, Customer Success, channel partners, Revenue Operations, and Legal. This position emphasizes building consistent, scalable processes, improving forecast visibility, and identifying risks and opportunities early. You will also lead and develop a high-performing team, while continuously refining systems, policies, and operational playbooks to support retention goals. The role is ideal for a data-driven, strategic leader who thrives in a fast-moving, cross-functional environment and is passionate about creating exceptional customer experiences.
\nLead the end-to-end renewals process across the EMEA region, ensuring proactive management of customer retention and engagement.
Develop, communicate, and execute a regional renewals strategy aligned with business objectives and customer outcomes.
Collaborate with Sales, Customer Success, channel partners, Revenue Operations, and Legal to manage complex renewal workflows and improve forecast accuracy.
Hire, coach, and support a high-performing renewals team, focusing on accountability, development, and KPI achievement.
Continuously optimize renewals processes, policies, and playbooks to enhance efficiency, predictability, and customer satisfaction.
Identify and mitigate renewal risks while uncovering opportunities for expansion across the region.
Drive improvements in systems, data quality, and automation to strengthen operational insight and execution.
Requirements:
Proven experience leading renewals, retention, or related customer-facing functions in a SaaS or subscription-based business.
Demonstrated ability to meet revenue-related targets and operate effectively in a fast-paced, evolving environment.
Strong experience building, developing, and growing high-performing teams, with a people-first approach to coaching and performance management.
Ability to influence cross-functional stakeholders, including Sales, Customer Success, channel teams, Revenue Operations, and Legal.
Data-driven decision-making skills with experience using reporting, systems, and process improvements to enhance operational effectiveness.
Understanding of both direct and channel go-to-market models and their impact on the renewals lifecycle.
Leadership style aligned with values of collaboration, transparency, and accountability in a remote environment.
Familiarity with SaaS tools and systems used to manage renewals processes.
Benefits:
Flexible Paid Time Off and observance of company holidays.
Equity compensation and employee stock purchase plan.
Growth and development fund for skill-building and professional learning.
Parental leave support.
Home office setup and support.
Opportunity to lead a high-impact function with direct influence on customer retention and revenue growth.
Remote work setup, enabling flexibility and work-life balance.
Why Apply Through Jobgether?
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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