Digital Sales Executive - Nordics

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Digital Sales Executive (DSE) is accountable for sales and customer relationships including ensuring the timely and successful renewal of contracts and license management for the assigned territory. License and contract management play a pivotal role in ensuring both IFS and our customers proactively manage the use of IFS’ Intellectual Property Rights with a view to mitigating any compliance risks. The DSE will work closely with Regional Renewals lead, Regional Customer Optimization lead, Install Base Sales and other key stakeholders in the region. 

• Flawless sales execution by leveraging our sales methodologies
• Prepare Account Plan including deal action cards, mutual evaluation plans and power maps for named accounts
• Own the end-to-end sales process by understating customer needs, agreeing a mutual evaluation process and utilizing resources available
• Deliver against your sales targets and delivering as per the quarterly budget
• Continued pipeline building and demand generation activities to achieve 4x pipeline coverage
• Manage and maintain complete CRM and Account hygiene, along with sales cadence, administration and reporting to ensure accurate forecasting
• Work with partners and customers as a trusted advisor to ensure customer are using IFS software assets in alignment with contractual terms and conditions.
• Build excellent relations with our customers to address concerns, answer questions and provide quotations and renewal motivations.
• Negotiate renewal and upgrade arrangements, including uplifts, up-sell and contract alignment with the current usage data
• Team up with legal and finance teams to ensure compliance with contract terms and financial objectives.
• You will own a portfolio of approx. 40 assigned customers.
• Adhere to all internal sales processes and approvals.
• You will be part of a direct digital sales team with your own portfolio and work with the team to drive efficiencies
• Work with customers and partners to appreciate their current and future software usage needs to proactively advise them on optimal licensing models to remain compliant

Qualifications

• You have good organizational skills and an eye for detail. Managing priorities and timelines are natural for you.
• Excellent communication and presentation skills to all levels of the business.
• Fluent English + one of the following languages Swedish/Norwegian/Danish/Finnish
• You are able to build relations both with customers, partners and the internal organisation
• Able to handle deadlines related to quarterly and annual results
• Proven history in business development, renewals, sales, account management or equivalent customer facing role
• Knowledge of IFS product suite or comparative technologies including ERP, EAM and/or FSM
• Are motivated to achieve & over achieve on your targets
• Expertise at reading contracts with a strong comprehension of common law
• Analytical mindset

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.