ServiceNow Developer

Are you looking to be part of a Nordic team in the forefront of developing and designing solutions, for both IT and Business using our Platform capabilities in ServiceNow? Then you have come to the right place! 

We are looking for a person to take a Nordic role as a Developer for ServiceNow implementation at If. 

About the team 

The workflow platform team is a subdivision of the IT Operations unit within If IT and is responsible for the ServiceNow implementation at If. Our team is located in Stockholm, Copenhagen Turku and Riga and we are a team with both developers and Solution Architects, supporting and giving value to our Business and IT.  

Our team works with process improvements, solution design, problem solving, development and transformation projects that range in scope and business areas. We will work together as a team to find the most effective way of working and by that continue to digitalize our business processes and increase usability. 

About the role 

Your responsibilities will include: 

• Collaborating with remote teams and clients  
• Work closely with IT and Business teams to develop and enhance ServiceNow capabilities & upgrade our platform 2 times per year 
• Use your experience in areas like ITSM, CMDB, APP Engine, AI capabilities and Risk 
• Develop custom items, features, and workflows to satisfy business needs 
• Evolve the usage and develop with ServiceNow Flow, UI Builder, Mobile App and App Engine 
• Design and develop queries, reports, forms and dashboards 
• Administer ServiceNow applications, including updating security and workflow configurations 
• Assist importing data and creating custom scripts as well as Integrations 

We offer 

We believe in mutual commitment— just as we set high standards for ourselves, we support you in expecting the same from us. Here are some of the benefits of working at If: 

As ServiceNow Developer we promise you an opportunity to drive and participate in fun and developing work and projects that will move If forward. You will also be exposed to all Business Areas and IT Units. We promise to give you as much freedom as possible – including the accountability that comes with it. 

Who you are 

As a person, we prefer that you:

• Hold at least a bachelor degree in Business Management, Computer Science & IT or a related field 
• Have minimum 2-3 years of experience working with ServiceNow configuration, development, design and architecture 
• Possess a ServiceNow Foundation Certification 
• Are a proven problem solver with experience of structuring & analyzing business needs and concluding recommendations on how these needs can be met, using ServiceNow Out-of-box functionality and/or scoped applications 
• Are a charming and responsive social networker 
• Are an inspiring person that is forward-thinking, a visionary and driven 
• Can communicate and collaborate effectively (both vocally and visually) within both Business and IT colleagues 
• Work independently as well as in a team 
• Have broad technical knowledge with a 'curious-george' instinct wanting to continuously learn more 
• Are dedicated to building an inspiring working environment 
• Fluency in English is required, and knowledge of a local language is considered an advantage, as internal communication primarily takes place in Nordic and Latvian languages 

Additional facts and recruitment process 

The role will be located in Turku, Finland, Riga, Latvia or Stockholm, Sweden. Some travel will be required since the role has responsibility throughout the countries in which If operates. Please apply for the role in Riga, Latvia here.

Application deadline: Screening and interviewing will start immediately. However, the deadline to apply is 16 November, 2025. 

To apply for the position: Please attach your CV and answer the questions in the application form. Please note that we do not accept any applications via email. 

Start: As soon as possible/by agreement. 

Background checks for this position will be done in accordance with the law in the country of employment.

If you have any questions, please contact lena.kerfstedt@if.se. 

Read more about our Tech Community at If and how we together create tech that matters: www.if.se/tech.