Sales Advisor Full time - with key responsibility

Company Description

ARKET offers essential collections for women, men, children and the home, along with a seasonal vegetarian café and coffee shop. Inspired by simplicity, nature, and the aesthetics of slow living, the assortments features garments, objects, and food carefully made and artfully curated for a more beautiful everyday life. 

Job Description

As Sales Advisor and Key Holder, you play a pivotal role in shaping exceptional customer experiences that not only drive sales but also foster an inspiring and welcoming store atmosphere. You lead by example, supporting the management team in delivering outstanding service and operational excellence. With your strong organizational and communication skills, you will energise and drive the team to create a shopping journey for our customers that are authentic, personalized, and engaging. 

Key Responsibilities:  

• Delivering an excellent customer experience through expert styling advice, good product knowledge, and an engaging store environment 
• Taking responsibility for store opening and closing procedures, while providing support to the wider management team as needed 
• Interpreting sales data and collaborating with store leadership to optimize the commercial performance of the store 
• Leading and inspiring a team of sales assistants to consistently uphold exceptional service standards 
• Overseeing day-to-day store operations such as delivery, replenishment and shop floor cover to ensure efficiency, compliance, and excellence 
• Acting as a brand ambassador, embodying the company’s values and ensuring every customer interaction is memorable and meaningful 

Qualifications

• Previous experience in retail / hospitality, with a strong understanding of store operations, including opening and closing procedures and stock delivery processing. 
• Customer-focused: You enjoy engaging with people and are committed to delivering excellent service. 
• Adaptable and flexible: Comfortable navigating change and adjusting to shifting priorities or schedules. 
• Action-oriented: Proactive and driven to take initiative and get things done. 
• Strong communicator: You have a genuine interest in people and actively listen to understand their needs and perspectives. 
• Eager to learn: Open to feedback and always looking for opportunities to grow and develop. 
• Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers. 
• Schedule flexibility: Willing and able to work varied hours, including evenings and weekend.

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Additional Information

This is a temporary full-time position offering 37 hours a week, between October 1st 2025 and August 31st 2026. 

Apply by sending in your CV in English as soon as possible. Due to data policies, we only accept applications through career page.

Benefits:

We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here. 

Inclusion & Diversity 

At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people who share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, what we perceive as possible and how we choose to relate to our colleagues and customers all over the world, therefore all diversity dimensions are taken into consideration in our recruitment process.