Technical Service Manager

Haarslev is a global leader in rendering and processing technology. Every year, our solutions convert thousands of tons of by-products into valuable materials, contributing to a more sustainable future. With operations in more than 30 countries, we combine strong engineering expertise and close customer collaboration. We are now looking for a Technical Service Manager to play a key role in our service organization worldwide.

What you will be doing?

Reporting to the Service Director, you will join our global Service organization consisting of app. 40 employees. The role combines people leadership with technical and performance responsibility.

You will have overarching responsibility for leading and strengthening your service teams, ensuring a motivated, skilled, and high‑performing service organization capable of meeting customer demands for service and maintenance activities.

At the same time, you will drive a strong technical and customer‑centric approach, contributing directly to growth, sales, and profitability. Through close collaboration with key internal stakeholders, you will support efficient service delivery and a consistently high‑quality customer experience.

Key responsibilities:

• Hold leadership responsibility for Service Project Managers, Field Service, Service Administration, and the Installation & Commissioning team

• Develop and execute technical service strategies aligned with regional needs, customers, and internal stakeholders

• Provide and coordinate technical support and troubleshooting for process equipment and complete processing lines

• Collaborate closely with the Commercial Service Team on technical solutions, upgrades, and service offerings

• Contribute to the development of the global service organization, including cross‑regional coordination

• Ensure full responsibility for Health & Safety within your area, taking all reasonably practicable measures to protect employees under your leadership

• Manage case handling, planning, and follow‑up using CRM and D365

• Be responsible for handling service warranty cases and customer claims

The position is based at Haarslev’s office in Haarslev, Funen, Denmark.

Is this you?

We are looking for a technically strong, commercially affinity minded leader with a passion for delivering reliable service solutions in a complex industrial environment. We imagine that you have:

• 6-8 years of experience

• an educational Background in Mechanical/Marine/Mechatronic Engineering

• strong technical troubleshooting and analytical skills

• leadership experience from international and cross‑functional environments

• the ability to communicate clearly and professionally in English, both verbally and in writing

Ready to Take the Next Step?

Think this could be a great fit? Send us your application as soon as possible. We will be reviewing applications on an ongoing basis. We are not asking for a cover letter. Instead, please answer the question in our application system, it helps us get to know you better. If you have any questions regarding the position, you are welcome to contact:

Director of Service Mark Gerritsen, +34 628 038 676 or Global HR Manager Jan Brink Nielsen, +45 28351449.

Haarslev encourages anyone interested and suitably qualified to apply for this position.