Manager, Experience, Digital, Data & IT

As Manager, Experience in our Digital Experience Hearing team, you will lead a distributed team of frontend developers and application support specialists and be responsible for selected digital solutions and processes that support our Hearing business. You combine people leadership with direct responsibility for delivery and operations within software development, application operations, and continuous improvement

The team you will be part of:

Digital Experience Hearing team develops, operates, and improves customer‑facing digital solutions for GN’s Hearing business. You will be based in Ballerup and work closely with colleagues in primarily Denmark and Poland. You will join the department management team consisting of the Head of Digital Experience Hearing, two line managers, and a Solution Architect, jointly responsible for our team members, delivery, and operations.

Your contribution is appreciated, and you will:

• Lead, coach, and develop your team, running all core people processes and regular 1:1s
• Secure deliveries in an agile setup, acting as delivery lead for selected solutions and enhancements
• Own and improve first‑line support, incident handling, and application management within Digital Experience Hearing
• Improve processes, tools, and documentation

To perform well in the role, we imagine that you:

• Have a relevant degree or equivalent experience within IT, digital, or software development
• Are an experienced people leader within software development and/or application operations
• Own tasks clearly, take initiative to advance work, and follow through on commitments
• Are skilled at collaborating with business stakeholders, creating clarity on priorities, and aligning expectations across teams
• Bring solid experience with agile ways of working
• Are comfortable discussing technical solutions, quality, and operations with developers and architects
• Thrive in a cross‑cultural environment and communicate fluently in English

It is beneficial if you have experience with incident and problem management.

At GN we pride ourselves on encouraging flexible working whenever possible. We trust our people to complete their work, to know when in-person collaboration is better than hybrid, and to be present when it's needed most.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we welcome your application if you think you have transferrable skills. We highly value a mindset and motivation that align with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are focused on an inclusive recruitment process

All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the interview, please let the Hiring Manager know upon accepting invitation to interview.

How to apply?

Use the ‘APPLY’ link no later than 15 April 2026. Applications are assessed on a continuous basis, so don’t wait to send yours. 

On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy. 

If you would like to know more about the position, please contact Director, Digital Experience, Hearing

Anette P. Feldthus on LinkedIn.

Join us in bringing people closer

GN brings people closer through our advanced intelligent hearing, audio, video, and gaming solutions. Inspired by people and motivated by innovation, we deliver technology that enhance the senses of hearing and sight. We enable people with hearing loss overcome real-life problems, improve communication and collaboration for businesses and provide great experiences for audio and gaming users.

We hope you will join us on this journey and look forward to receiving your application.

#GNGroup