Client Partner

Job Description:

As a Client Partner, you'll lead high-value client relationships, acting as a strategic advisor and growth catalyst. You'll shape opportunities, drive innovation, and ensure our teams deeply understand the client's business-delivering solutions that create lasting impact.

Key Responsibilities

• Own and grow client relationships worth 2-20M DKK in annual net revenue
• Act as a strategic partner-co-creating solutions, challenging client thinking, and guiding transformation
• Shape and convert opportunities by identifying client needs and translating them into actionable strategies
• Drive account expansion, client satisfaction, and long-term value creation
• Engage senior stakeholders with compelling ideas and measurable outcomes
• Ensure the broader organization understands the client's industry, challenges, and ambitions-enabling relevant and impactful delivery
• Orchestrate cross-functional teams to deliver business value, ensuring alignment with client goals and managing escalations when needed
• Manage commercial performance: contracts, pricing, forecasting, and profitability
• Develop and execute growth strategies and account plans
• Stay ahead of industry trends to proactively offer future-ready solutions
• Fluent in English and preferably Danish

Qualifications

• Minimum of 5 years in digital consulting or agency environment
• Proven track record of growing client accounts and unlocking new revenue streams
• Strong strategic thinking and ability to shape opportunities from client challenges
• Commercially savvy with experience in budgeting, forecasting, and driving profitability
• Skilled in account planning, business development, and stakeholder engagement
• Experienced in orchestrating cross-functional teams to deliver client value
• Excellent communication and presentation skills, with the ability to influence at all levels
• Comfortable navigating ambiguity and driving clarity in fast-paced environments
• Detail-oriented with a consistent focus on quality and results
• Proficient in Word, Excel, and PowerPoint
   

Additional information

Company Description

Merkle, a dentsu company, powers the experience economy. For more than 35 years, we've put people at the heart of digital business transformation. As the world's only integrated experience consultancy with deep roots in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty.          

Merkle’s expertise has earned recognition as a “Leader” by top industry analyst firms in digital transformation, commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.

With more than 16,000 employees globally, Merkle operates across 30+ countries in the Americas, EMEA, and APAC regions. In Denmark, we have over 300 talented colleagues working from offices in Copenhagen and Aarhus.

For more information, visit www.merkle.com. 
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Inclusion and Diversity:

At Merkle we believe in the power of diversity. We welcome all applications regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

Contact:
We look forward to receiving your application for any questions, please contact the TA in charge of this role: Thomas Holley, Talent Acquisition Partner, EMEA, NE. #LI-MERKLE #LI-Onsite #LI-TH2

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