International Trainer - Commercial Product Training

Does it motivate you to create and deliver industry-leading training solutions for hearing care professionals globally - equipping them to provide support for hearing aid users around the world? Do you have hearing aid fitting experience and/or training experience, and are you good at putting yourself in the clinician’s place?

Hear what your new colleague, Maria Løye, Senior International Trainer, has to say: I love my work. It feels genuinely meaningful to play a part in raising the knowledge level around our technologies, so users get the best possible treatment. And I really enjoy the creative and collaborative side of telling the stories behind our products and their benefits - whether through drawings, animations, videos, or presentations. I’ve learned a lot from taking the information about the complex technologies and turning it into something that is easy-to-understand.” 

Sounds like something you would love as well? Then read on!

Turn your knowledge into global impact
This is an opportunity to step into a role where your knowledge will reach and support professionals around the world. You’ll become part of an international organisation driven by innovation, advanced technology, and a shared commitment to making a difference in people’s lives.

You will play a key role in empowering hearing care professionals worldwide. By creating inspiring and effective training solutions, you will enable our local wholesale organisations to deliver high‑quality training on Oticon, Bernafon, and Philips hearing solutions. Using your audiological and technological insight, alongside your creativity, you’ll bring our products to life through engaging presentations, videos, and e‑learning modules, helping hearing care professionals confidently explain and recommend our solutions to their clients.

What you’ll be doing

• Build and maintain deep expertise in our hearing solutions, fitting software, accessories, and features
• Design impactful training materials across multiple formats, tailored to a train‑the‑trainer setup
• Deliver live webinar training to local wholesale training teams, equipping them to deliver high‑quality customer care in their local markets
• Collaborate closely with Product Specialists, Research Audiologists, and Marketing teams to shape compelling, high‑quality training content

Become a part of the Global Training team
As International Trainer, you will be part of the Commercial Product Training team within Global Training consisting of twenty-two dedicated colleagues. The team has an important role in advancing our business by delivering high-quality training that ensures our Demant organizations globally maintain a high knowledge with regards to products, technologies, audiology and fitting solutions.

The Global Training team consists of a diverse group of highly skilled colleagues who come from all over the world.  Creating and delivering high quality training materials and experiences is what we do, but how we do it is through collaboration, knowledge sharing, fun and friendship.

We offer an open, informal culture built on trust and collaboration, combined with a solid professional approach and a commitment to excellence.

Are you a tech proficient educational content creator?
You are motivated by using your knowledge and creativity to guide and train others. Moreover, you thrive when you navigate in a complex and international set up with many and very diverse stakeholders.

You have an educational background within Audiology or Hearing Sciences and experience within the hearing aid industry or medical device industry.

We are looking for applicants with the following background and skills:

• Experience fitting hearing aids in a busy clinic
• A can-do attitude and effective stakeholder management skills
• Experience working with Microsoft PowerPoint, graphical layouts, Learning Management Systems and the principles of story lining

In this role, you’ll use your strong written and verbal communication skills to turn complex information into clear, impactful messages tailored to your audience. You enjoy engaging others through confident presentations, including to larger audiences, and feel comfortable communicating in English, which is our working language.

You should expect approx. 20 days travel per year

This full-time position is based at the Demant Head Office in Smørum, Denmark, and applicants outside of Denmark should be willing to relocate for the role.

Do you want to join the team?
Then please send your CV and application letter in English as soon as possible, and no later than 21 May. We will meet with relevant candidates on a running basis, so do not hesitate if you are interested in joining the team.

Please note, we only accept applications through our online recruitment system.

If you would like to learn more about the job, you are welcome to contact Jessica Ramos, acting Senior Manager, Commercial Product Training at jram@demant.com

We look forward to hearing from you.