IT Assistant (Student Worker)

Location: Copenhagen (hybrid flexibility, 3–4 days in office)
Company: Coach Solutions A/S
Industry: Maritime SaaS | Data & Sustainability | High-Impact Tech

Help us keep our IT infrastructure reliable, secure, and frictionless.

At Coach Solutions, we build maritime software that helps global shipping companies sail smarter, greener, and more profitably. Now backed by Kongsberg Maritime, we're entering a new growth phase – scaling our commercial engine, sharpening our technical foundation, and ensuring our teams have the IT support they need to do their best work.

We're looking for an IT Assistant (Student Worker) who thrives on service, systems, and solving problems – someone who keeps devices running, access flowing, and IT friction out of the way so our teams can focus on building impact.

Your impact

You'll own the IT foundation end-to-end – managing devices, maintaining infrastructure, supporting employees, and ensuring security compliance across our growing organization.

Reporting to the CEO and working closely with colleagues across The Strategic Engine, The Commercial Engine, and The Technical Engine, you'll ensure that our IT operations are reliable, secure, and enable productivity rather than creating bottlenecks.

You'll be responsible for:

• Managing all company devices: enrolling laptops in device management, applying security updates, enforcing policies, and handling the full device lifecycle

• Maintaining office IT infrastructure: keeping our network, Wi-Fi, and meeting room equipment running smoothly

• Managing SaaS licenses: assigning/revoking access, tracking costs, identifying optimization opportunities across Google, Microsoft, Adobe, JetBrains, and more

• Providing first-line IT support:  helping employees with access issues, troubleshooting problems, and protecting developer time from IT interruptions

• Onboarding and offboarding employees: provisioning accounts, tools, access, devices; ensuring clean and complete offboarding with zero security gaps

• Managing mobile devices: setting up company phones, enforcing security, supporting common mobile issues

• Maintaining accurate IT documentation: tracking assets, licenses, procedures, and ensuring transparent cost and security reporting

What makes this role exciting

• You'll gain hands-on IT experience in a real SaaS tech company while studying

• You'll own meaningful responsibilities and improving systems, optimizing costs, and shaping how IT supports the business

• You'll work closely with leadership and experienced colleagues across the organization

• You'll have freedom to create structure where it doesn't exist and improve processes that need it

• You'll develop practical IT skills that complement your studies and build your professional foundation

• You'll be part of a highly ambitious growth phase backed by Kongsberg Maritime – with opportunities to learn and grow

Who you are

You're a student pursuing relevant IT education (or an adjacent field), service-minded, systematic, technically curious, and calm under pressure. You get energy from keeping things running smoothly and helping people work without IT friction.

You're studying:
IT, Computer Science, Network Administration, Systems Administration, or related field

And you:

• Have basic IT troubleshooting skills across Windows, macOS, and mobile platforms

• Are curious about device management and willing to learn MDM/MAM platforms quickly

• Can communicate clearly with non-technical users and explain problems without jargon or condescension

• Are highly systematic. You track assets, document procedures, and maintain clean records

• Stay calm and service-minded even when dealing with frustrated users or urgent issues

• Take proactive ownership, spotting problems before they escalate and improve processes as you go

• Are comfortable with Google Workspace, Microsoft 365, or similar SaaS platforms (or eager to learn)

• Can work 15–20 hours/week with flexibility around your study schedule

Nice-to-haves (but not required):

• Previous IT support, helpdesk, or student assistant experience

• Familiarity with basic networking concepts

• IT certifications (CompTIA A+, Microsoft, Apple)

What you’ll get

• Real hands-on IT experience that complements your studies and builds your CV

• A purpose-driven workplace at the intersection of tech, data, and sustainability

• A leadership team that cares about structure, clarity, and measurable performance

• A close-knit team in Nordhavn, with colleagues in Copenhagen and globally

• A workplace with an informal environment where we actually like each other and help one another across the organization

• A flexible, informal culture where trust, humor, and psychological safety matter

• Flexible working hours that adapt to your study schedule and exam periods

• Learning and development opportunities – gain skills that matter in your career

• Great colleagues who'll support your growth and help you learn

Compensation & Benefits:

• Competitive student worker salary

• Flexible working hours (15–20 hours/week)

• Holiday according to Danish holiday law

• Employer-paid phone and home internet

About Coach Solutions A/S 

We’re a maritime software company headquartered in Copenhagen with offices in India, Singapore, and Greece. We’re fully owned by Norwegian Kongsberg Maritime and create solutions that help the shipping industry operate more efficiently and sustainably.

Ready to build reliable IT operations while gaining real-world experience?

We’d love to meet you. Reach out and let’s build something meaningful together.

How to apply

Send your CV and a few lines about why you're interested as soon as possible and no later than end of April. We'll interview candidates on a rolling basis. We look forward to meeting you – and perhaps welcoming you as the person who keeps our IT infrastructure reliable, secure, and frictionless while building valuable skills for your future career.